How would you feel if you found out your car was the weekend ride of the mechanic supposed to repair it?
Not very well, I suppose, as the experience of a man from Calgary, Canada shows. He found out by chance that his Audi S4 wasn’t at the dealership where he had left it for repairs over the weekend. Instead, the luxury sedan was taken home by a mechanic for the weekend.
Owner Chris Jackson was outraged when he found out; especially since no one at the dealership told him that the Audi was going to be driven by someone else while it was getting fixed. He only found out about the “arrangement” when he returned to the dealership on a Saturday to get something he forgot inside the car. When he couldn’t find his car in the parking lot, he asked where it was.
“And the dealer’s response was, ‘It’s OK, just go home, your car’s fine, it’s probably just somewhere on the lot. We can’t find it,’” Jackson told Canada’s CBC television.
He added that it took him about two and a half hours of arguing with the staff at the dealership, plus a call to the police to report the car stolen, in order to find out the whereabouts of his car.
“They started calling their mechanics, and finally one of the mechanics answered and said that, ‘Yeah I have the car at home.’ And he’d taken the car home for the weekend,” Jackson said.
So how did the dealership explain this? Apparently, the mechanic needed the car for an extended period to test a faulty navigation system…