Hyundai is looking to become the first mainstream car manufacturer to introduce a 2D/3D Owner’s Manual for both Smartphones as well as Tablet Computers.
The Hyundai Virtual Guide app represents a very modern take on the traditional owner’s manual. Nowadays consumers are almost always online in one way or another and by allowing them to use their portable device in order to get information for repairs, maintenance and features, Hyundai is basically striking while the iron is hot.
Set to launch later this year, the Hyundai Virtual Guide (Apple Store & Google Play) is compatible with the 2015 Sonata, recognizing more than 45 major features of the model. Unfortunately, most Hyundai owners will have to wait until the app becomes available for additional models.
In order to determine which features to include in the app, Hyundai went by survey results and ended up with 82-how-to videos, six 3D overlay images and over 50 informational guides.
“The Virtual Guide is aimed at educating our owners on how to use the functions and features of their vehicle,” said Frank Ferrara, Customer Satisfaction VP Hyundai USA. “We modernized the idea of an owner’s manual to provide the highest-quality user experience for the growing population of tech savvy consumers.”
The Virtual Guide is indeed pretty clever as it uses two and three-dimensional tracking technology, where users simply position their phone or tablet’s camera over the part they want to learn more about and they immediately receive the information they were looking for.
The system can virtually identify and provide information on the air filter, smart cruise control system, Bluetooth phone pairing, warning indicators, clock, engine oil, brake fluid, fuse box and smart trunk.
Back in 2010, Hyundai launched the Equus Owner’s Manual App for the iPad, iPhone and iPod touch, whereas in 2014 they brought out the Hyundai Assurance Car Care mobile and in-vehicle app – so you might say that this isn’t their first rodeo when it comes to delivering a more interactive user experience for their customers.
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