A loyal Tesla customer has slammed the electric car company with a Lemon Law suit, claiming safety issues with various features of his Model X.
The safety complaints are about the automated front doors of the vehicle, the Autopilot system and other features.
Barrett Lyon claims that the doors have slammed shut on his wife and flung open in their garage, leading to damage on them and their property. “The doors do some weird, wicked things,” Lyon said in an interview. “If you get in and slide sideways and accidentally tap the brake, the driver’s side door slams shut on your leg. That’s not a very nice thing to have happen to you.”
According to his complaint, the powered doors on the Model X are opening into cars and other obstacles too. He also says that the Autopilot semi-autonomous driving feature on his car is “extremely dangerous” in the rain. “It causes the car to swerve into different lanes.”
The complaint goes on stating that “the touch screen freezes repeatedly, the second row seat causes driver’s seat to fold forward and the auto park feature does not work 90 percent of the time”.
Lyon says that both of his other two Teslas, a Roadster and a Model S, have not given him any trouble so far, unlike the Model X which has been a disappointment for him. “It’s parked. We don’t drive it. It’s basically a really fancy car decoration.”
This is not the first time we hear about Tesla facing quality control issues with the Model X, with the company even issuing a recall back in April to replace a faulty locking hinge for the third row of seats.
According to CNS, Lyon is seeking a full refund, including registration fees plus damages for breach of warranty and the California Lemon Violations. “It’s become clear to me that the car wasn’t ready for consumers,” he said. “The service center is completely unprepared for the kind of problems they’re having.”
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