Hyundai has announced it will extend the warranties for more than 1.21 million vehicles worldwide to support owners who may encounter difficulties in having their vehicles serviced and repaired during the Covid-19 pandemic.
In the U.S., the South Korean car manufacturer says owners with a 5-year/60,000-mile new vehicle limited warranty or a 10-year/100,000-mile powertrain warranty set to expire between March and June 2020 will have their warranty coverage extended to June 30, 2020. Hyundai will contact all eligible customers in the coming days.
“This is another great example of how we have our customer’s back and continue to reinforce America’s Best Warranty,” Hyundai North America chief customer officer Barry Ratzlaff said. “While most Hyundai dealers are open to provide service, we want our customers to feel comfortable visiting their dealerships for warranty work and any vehicle service.”
Hyundai has also confirmed that while many of its showrooms across the U.S. have been closed, most service departments remain open. The carmaker also has a new policy that allows for electronic signature authorization to be given by customers for vehicle repairs as opposed to being required to physically sign documents.
Worldwide, Hyundai will also extend warranties set to expire between March and June 2020 by up to three months, with more than 1.2 million Hyundai vehicles in 175 countries being made eligible.
“We appreciate that many of our customers may have limited or no access to vehicle servicing during these extraordinary times,” executive vice president and head of Customer Experience Division at Hyundai Motor Company Wonhong Cho said. “With these warranty extensions, we wish to set their minds at ease regarding eligibility for warranty repairs and related services in the coming months. Not only do we care about our customers’ health and safety, we care about the ‘health’ and safety of their vehicles as well.”
