It’s not uncommon for some new cars to have a few minor quality control issues once they starting rolling off the production line but usually, such issues are quickly rectified. Tesla has become somewhat synonymous with certain quality control problems when it starts to deliver new vehicles and it seems the Model Y is no exception.
For context, for the first few months deliveries of the Model 3 were ongoing, there were numerous reports from owners of their cars having various kinds of issues. For the most part, Tesla stepped up its craftsmanship and later models have had better fit and finishes.
The owner of a grey Tesla Model Y recently took to YouTube and Reddit to share footage of their freshly-delivered electric SUV and its various issues. While none of them are major, we’d certainly be annoyed if our new vehicle had such problems.
Watch Also: Newly Delivered Model Y Reveals Tesla’s Enduring Paint Issues
Screenshots via YouTube
For starters, the video below showcases the headliner of the Model Y which the owner says looks like it came from a “used car.” There are visible frays on the edges and there is various stains and scratches throughout. In addition, there are a handful of scratches on the hard black plastic found through the SUV’s cabin which appear to have been poorly masked with paint. The next two issues are the most concerning.
For one, a wheel has been curbed, either while the vehicle was on the production line but most likely during the delivery process to the owner’s home. Last but not least, the electric hatch doesn’t open.
The owner, who goes by the handle ‘Kenriko’ on Reddit says he reached out to Tesla regarding the problem. The automaker replied that it is unable to assess his vehicle due to the Covid-19 crisis but said all the issues will be resolved when it can start accepting non-urgent service appointments. In particular, here’s Tesla’s response:
“I’m reaching out in regards to the issues still pending for your vehicle. Due to the pandemic, we are only taking in safety/emergency concerns with customer vehicles. We do however have all documentations of the issues via your email. I unfortunately don’t have an exact date to give you since we don’t know when everything will resume to normal operations. I do in fact, can assure you that we will resolve all issues with your vehicle when it arrives for your service appointment. May you have any questions or concerns, feel free to reply here.”
He also pointed out that he was “discouraged” by the downvotes, stating, ” The downvotes are discouraging… You can love Tesla the company, the mission and the cars (As I do) and still point out when they need to improve.”