The all-electric Polestar 2 is being recalled, shortly after reports surfaced of owners experiencing significant issues.
In a statement, the Swedish car manufacturer confirmed that it was recalling all examples of the Polestar 2 delivered to customers in Europe and China. All up, 2,189 vehicles have been delivered and the recall comes after three cars lost power to the wheels while driving.
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Polestar says the problem has been triggered by a fault in the software of the battery-energy control module. There have been no reports of accidents of injuries caused by the issue. Polestar started to inform customers last Friday that they must visit a local service point to have the problem fixed.
For those that can’t have their cars immediately repaired, Polestar says that if a customer does experience a loss of power they should exit the car, lock it and wait for 10 minutes. Once re-entering and re-starting the car, it should be operational once again. Speaking with Auto News, a Polestar spokesman said this is simply a short-term solution and doesn’t fix the issue.
Interestingly, the spokesman added that this type of problem could be fixed with an over-the-air update but confirmed such updates won’t become available for the Polestar 2 until 2021.
Of the Polestar 2 models involved in the recall, 843 are located in Norway. A further 595 reside in Sweden, with 280 examples in the Netherlands, 202 in Germany, 129 in Belgium, 110 in the UK, and 30 in China. While the Polestar 2 did recently land in Switzerland, the U.S., and Canada, customer deliveries haven’t started in those countries and the cars will be fixed before buyers are handed the keys.
