Polestar has launched a mobile service program in the United States that could prove particularly useful for owners who don’t live near an authorized service point.
The program will see a Polestar technician visit a customer’s location to perform a host of different procedures, including various software updates and minor repairs. When used in conjunction with over-the-air updates, Polestar says customers will rarely need to send their car in for a major service during their ownership.
“With Polestar’s mobile service offering, customers don’t need to worry about the distance between them and their nearest Polestar service point,” head of customer service & quality at Polestar North America, Steve DeGrazio said. “Although Polestar Spaces are rapidly opening in most major cities, mobile service is a convenient solution for those without a local Polestar authorized service point.”
Read Also: Polestar 2 OTA Update Brings Digital Key, Remote Functionality
Polestar currently operates service points in Austin, Boston, Denver, Los Angeles, New York, Phoenix, and the San Francisco Bay Area. Customers who live within 150 miles of a service point can have their vehicles picked up and delivered back to them free of charge. The carmaker is continuing to expand its footprint in the U.S. and plans to establish 35 retail spaces across the country by the end of 2022.
Earlier this month, Polestar released a new over-the-air update for the 2 that adds a remote key through the official Polestar app. This digital key operates through an encrypted Bluetooth signal rather than on a radio frequency, meaning it is immune to relay attacks, the automaker says.
