A glitch in the infotainment systems of some Rolls-Royce Phantoms is leading to a recall. The vehicles, the National Highway Traffic Safety Administration (NHTSA) points out, may not display footage from their rearview camera under certain circumstances.
The NHTSA’s recall report says that when the vehicle is unlocked and/or the driver’s door is opened, the Central Information Display (CID) mechanism may not operate correctly.
If the screen does not reach its correct position, the footage from the rearview camera may not be visible to the driver, thus rendering it useless. The cause of the fault lies in the operating software, which can overstress the infotainment screen display as a result of excessive unnecessary opening requests from the coach door module.
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The issue affects 442 2019-2022 Phantoms, whose screen mechanism may not work properly.
Fortunately, the cars are also equipped with a park distance control system, which should help drivers know how close they are to objects behind them with audio cues. Owners, though, will be notified when a solution is ready and will be asked to take their vehicle to an authorized Rolls-Royce Motor Cars dealer to have the issue remedied free of charge.
The solution, says Rolls-Royce, is a software update that will not overstress the display. Neither the company nor NHTSA are aware of any injuries related to the issue.