General Motors was intentionally slow in delivering the all-electric Cadillac Lyriq to customers to ensure it could iron-out all potential problems with the SUV.
A grand total of 122 Cadillac Lyriqs were delivered to customers throughout 2022. This came despite the car manufacturer having attracted some 233,000 hand-raisers for the EV and telling its suppliers to be ready to produce 25,000 Lyriqs.
Speaking with the Detroit Free Press, Cadillac spokesman Michael Albano revealed that the first Lyriqs built had some minor software glitches and issues with a trim panel on the rear liftgate.
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“We deliberately ramped up Cadillac Lyriq production slowly and methodically last year to ensure quality for our customers,” Albano said. “Looking ahead, we will continue to ramp up production in 2023 in order to meet the strong demand for Lyriq. With every launch – no matter the vehicle – there are learnings and other items that we fix along the way. We are constantly making improvements in the build process, materials and software.”
Cadillac is so eager to ensure that the Lyriq is fault-free when it reaches customers that it has instructed those dealerships that took delivery of the 122 units last year not to hand them over to buyers until engineers and specialists inspect all of them and service technicians are taught how to service them.
It is not yet clear how many examples of the Cadillac Lyriq have been produced. Albano acknowledged that there are approximately 500 units parked at GM’s Spring Hill Assembly plant and that they will start shipping this week.
“We have intentionally been managing the process to ensure quality for our customers, which remains our top priority,” Albano said. “We are confident in our process.”
