Owners of certain 2023 Volvo models in the United States will need to return their vehicles to dealers due to an issue with the e-call system.
The car manufacturer has revealed that during a software download on the Telematics and Connectivity Antenna Module (TCAM), the TCAM may misidentify a communication failure of the infotainment head unit and set a Diagnostic Trouble Code (DTC), triggering a warning that reads ‘e-call service required’ on the instrument cluster.
While the National Highway Traffic Safety Administration’s recall notice points out that the e-call system, which notifies a call center in case of an emergency, still works perfectly fine despite the warning message, it does mean that if the e-call system encounters a real issue, the correct warning will not be displayed. This increases the risk of emergency responders not being alerted to an incident the car may be involved in.
Read: Computer Glitch May Cause 2023 Volvos To Lose ABS, Traction Control And More
A total of 329 vehicles are involved in the U.S. recall. These consist of Volvo S60 models built from August 26, 2022 to March 8, 2023, Volvo V60 Cross Country models built on November 15, 2022, Volvo XC60 models manufactured from June 7, 2022 to March 10, 2023, Volvo XC90 vehicles produced from December 22, 2022 to March 9, 2023, and Volvo C40 models that were built between January 12, 2023 and March 8, 2023.
Volvo Cars has only received one report of the issue in the United States.
The company’s dealerships were alerted to the recall on March 22, 2023 and owners will be informed on May 16, 2023. Volvo will fix the issue through a simple update of the Telematics and Connectivity Antenna Module.
