- A software issue can prevent the speedometer and rearview camera from displaying
- VW became aware of potential software bugs in May 2023
- Impacted ID.4 models were built between March 6, 2020, and November 2, 2023
Almost 80,000 Volkswagen ID.4 models in the United States have been recalled because they may be experiencing software-related issues with the infotainment screen and the digital instrument cluster.
Volkswagen has revealed that certain software versions could cause the interior displays to not boot or sporadically reset. This could result in a loss of speedometer information or loss of the rearview camera image, meaning vehicles fail to comply with Federal Motor Vehicle Safety Standards (FMVSS) related to ‘control and displays’ and ‘rear visibility.’
Read: 2023 VW ID.4 Available With Up To $17,500 In Discounts
A total of 79,953 vehicles in the U.S. are involved in the recall. These consist of 2021-2023 Volkswagen ID.4 models manufactured between March 6, 2020, and November 2, 2023.
Dealerships have already been alerted to the recall and owners will be notified on or before July 12. A simple software update provided free of charge will resolve the issue.
The VWAG Product Safety Committee became aware of potential software bugs in May 2023 and investigated it for several months but was unable to find a definitive root cause. In a meeting with the National Highway Traffic Safety Administration last month, VW was told that the software bugs impacted FMVSS compliance and needed to be addressed in a recall.
Volkswagen is aware of 354 warranty claims related to the issue dating from April 4, 2023, to February 27, 2024.
This recall comes just a couple of months after VW updated the U.S. version of the ID.4 for the 2024 model year. The most significant change is that the entry-level, single-motor version now packs a more powerful 282 hp motor. The AWD ID.4 also receives a healthy power bump and produces 335 hp compared to 295 hp of the 2023 model.
