VW of America, together with Volkswagen Credit have launched their so-called Community-Driven Promise initiative, looking to help customers that have been impacted by the COVID-19 pandemic, as well as those in need of financial cushioning.
The carmaker is willing to defer payments for up to 90 days for existing customers, while also offering lease extensions for up to six months and waiving past maturity fees in some circumstances.
As for new buyers, they will have the option of delaying their first payment for up to 180 days, combined with zero-percent APR financing for up to 72 months. The program will run through April 30th.
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“We know this pandemic has caused significant stress and worry across America, and is putting financial strain on millions of households,” said Scott Keogh, VW of America CEO. “We have a commitment to help our customers, our dealers, our employees and our communities in a time of crisis.”
The offers are available only to qualified customers on new, unused 2019 and 2020 VW models financed through participating dealers only. Currently, VW sells the Arteon, Atlas, Atlas Cross Sport, Golf, Golf GTI, Jetta, Jetta GLI, Passat and Tiguan.
Meanwhile, VW and VCI will provide additional support to more than 600 independent dealers, looking to help them and their employees get through these uncertain times. The support includes a pick-up and delivery program to help customers who need to bring their cars to the dealer yet want to practice social distancing, the acceptance of digital signatures, as well as increased digital operations.