In response to the ongoing Covid-19 epidemic, Audi, VW and Porsche are offering an extension to new car warranties and extended warranties to many markets around the world to customers that are currently unable to visit a dealership and report a claim.
The warranty extension applies worldwide to all Audi cars built in Europe, Brazil, Mexico, and India whose warranties expire or have expired between March 1, 2020, and May 31, 2020. The duration of the extension is three months after the expiration of the original warranty, at the latest on August 31, 2020.
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“Many of our dealer partners worldwide are still closed or just in the process of opening their doors again,” said Horst Hanschur, Audi’s VP of Retail Business Development and Customer Services. “We are therefore making adjustments in a number of areas in order to ensure our customers still have a premium experience with the Audi brand, as well as to ensure the future of our dealerships.”
VW will extend the warranty on all cars produced in Europe or for the European Union while Porsche will do the same for all of its models worldwide.
“We are pleased to be able to offer our customers an immediate, unbureaucratic solution with this three-month warranty prolongation,” said Jürgen Stackmann, VW’s Member of the Board of Management, responsible for Sales.
Mileage restrictions remain unchanged for models covered by both warranties (basic and extended) while in the case of an overlap between the extension of the new car warranty and the start of an extended warranty, the three brands will postpone the start of the latter for three months free of charge.