When the new Grand Cherokee and Grand Cherokee L were unveiled, Jeep boasted that the new SUVs were being built at a new plant that put a premium on initial quality. Despite that, a number of models have been involved in a recall that was issued recently.
A flaw in the rear suspension has led to the recall affects 217,099 Grand Cherokee Ls from the 2021-2023 model years, and 114,302 Grand Cherokees from the 2022-2023 model years. All in, that’s a total of 331,401 units. However, the problem does not affect models equipped with an air suspension system.
According to documents filed with the National Highway Traffic Safety Administration (NHTSA), they are equipped with a rear coil spring that could detach while the vehicles are driving. So far, Jeep is aware of a total of 21 cases in which a customer issue may have stemmed from this problem. It launched an investigation into the matter in March, following a report that the coil spring in a 2023 Grand Cherokee fell off.
Read: Jeep Believes New Grand Cherokee Plant Will Cure Decades Of Criticism Over Poor Quality
Fortunately, the automaker is not yet aware of any injuries or accidents relating to this issue in any market, but there is obvious cause for concern. If the rear coil spring detaches suddenly from the vehicle, it can seriously affect its driving dynamics and increase the risk of an accident occurring.
Jeep states that the problem is not related to a part defect, rather it is an assembly issue. It clarifies that the vehicles in question may have been built with an out-of-position rear coil spring.
The silver lining is that the nature of the problem should make it easier to solve. Jeep plans to start reaching out to owners on July 28. It intends to have authorized technicians inspect the vehicles and repair the rear coil spring assembly, where necessary.
