Jeep is recalling over 12,000 Grand Cherokee models that might just stop running during normal operation. All use the same 2.0-liter hybrid engine which turns out to be part of the issue. At this point the automaker isn’t aware of any accidents or injuries related to the recall.
12,458 Jeep Grand Cherokees from the 2022 model year need a software update says the manufacturer. The entire population of this recall suffers from a bug where the Transmission Control Module and the Hybrid Control Processor can lose communication. If that happens, a fault gets recorded and the diagnostic reaction to that fault is to stall.
Of course, stalling out unexpectedly isn’t a safe practice for any vehicle to have. As such, Jeep is recalling this population of the Grand Cherokee to implement a software fix. Notably, all of these Jeeps are of the 4xe trim level, and again, all are from the 2022 model year. Those outside of those constraints needn’t worry about this recall.
Read: Jeep Is Recalling 330,000 Grand Cherokees Because The Rear Coil Springs Might Fall Off
Jeep says it opened an investigation into the issue back in December of 2022 and continued it until May of this year. Over that time it found seven customer reports, 10 warranty claims, and six field reports potentially related to this issue. On June 1st, it decided to conduct this recall.
Those who might have already paid for repairs surrounding the problem will be reimbursed. It’s worth noting that dealers won’t be notified until on or about July 28th according to Jeep. That means that they might not be aware of the issue should an owner try to take their Grand Cherokee 4xe in before that.
Owners will receive letters about the recall sometime after that same date. Those concerned that they might have an affected vehicle can contact the NHTSA at 1-888-327-4236 or FCA’s customer service line at 1-800-853-1403.
