Mercedes-Benz has to fix a handful of 2023 EQE models in the United States because they could pose a risk to occupants in the event of a crash.
The carmaker has revealed that the absorbers incorporated into the roof frame of the EQE may not be properly secured and could detach if the window airbags are deployed. Mercedes says the absorbers could then strike an occupant, increasing the risk of an injury. If this is your first time hearing about absorbers in a vehicle’s roof frame, don’t worry, you’re not alone.
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Fortunately for Mercedes-Benz, the recall only impacts 10 examples of the EQE, consisting of 2023 AMG EQE models built from April 1, 2022, to August 2, 2022, as well as 2023 EQE 500 models built from April 1, 2022, to August 2, 2022, and 2023 EQE 350 models produced between the same dates. The issue has been triggered by a deviation in the development process where the locking lugs used to secure the absorbers may not have sufficient retaining force.
The recall notice issued by the National Highway Traffic Safety Administration (NHTSA) reveals that Mercedes-Benz became aware of the issue last year and in June 2022, implemented changes at its factory to fix affected vehicles. However, in April this year, it was determined that some vehicles had left the factory without undergoing the required work and had been delivered to customers. No warranty claims, field, or service reports have been made related to the defect.
Dealers were notified of the recall on August 11 while customers will be notified from October 3, 2023. Authorized Mercedes-Benz dealerships will be instructed to replace the absorbers used in both front-side window assemblies free of charge.
This isn’t the only recent recall to impact the EQE. In June, Mercedes-Benz recalled 8,281 EQE and EQS models in the United States due to a software issue that could deactivate the electric drivetrain.
