Furious Customer Finds Racial Slur On Her Car’s Oil Change Sticker At GM Dealer

A Buick and GMC dealership in Oak Creek, Wisconsin, has come under fire after it was revealed an employee left a racial slur on the oil change sticker of a customer. According to the dealer, it fired the worker who left the sticker, but for the owner of the car, the damage had already been done.

The vehicle in question is owned by local resident Makayla Starks. She purchased her Nissan Rogue from Kunes Buick GMC – Oak Creek last year and in January, went in for a free oil change. Unbeknownst to her, an employee added the N-word to the oil change sticker on her windshield.

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Speaking with Fox 6 Now, Starks said shortly after she picked up her car, she received several text messages and phone calls from dealer employees. In one message, a lot attendant from the dealer claimed a service technician had left a tool in the engine bay of her SUV and wanted to come to her house to retrieve it. Starks denied that there was any tool left in her Nissan. She soon found out the real reason why the dealer had been contacting her.

Subsequent messages from a dealer employee revealed staff wanted to remove the offensive sticker from the car and exchange it, without her knowing. It’s only then that Starks looked at the service sticker and saw the racial slur that had been added to it.

“It was the N-word,” said Starks. “When I first saw the sticker, I cried – immediately – I just sat there in my car and cried.”

Writing on Facebook, the dealer said the sticker was supposed to be a joke to a co-worker and didn’t intend on a second copy being printed and affixed to Starks’ car. Kunes Buick GMC described it as a “despicable and indefensible act” and that the employee responsible was fired immediately.

“We are deeply disturbed and saddened by the incident that has come to light involving one of our employees and a customer, her sense of safety and dignity,” the dealer said in a statement. “We want to be unequivocal: this behavior and the hateful sentiment it implies are absolutely against our values as a company. There is no place for racism or discrimination within our dealership or community.”

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Earlier this month, a small group of locals gathered outside the dealership in protest. Meanwhile, Starks and her attorney have called for a community boycott and are demanding the names of all employees involved.