It’s a new car owner’s worst nightmare; crashing your ride just after taking delivery from a dealer and it happened to a Miata Forum-member known as SCSM this past Saturday. But don’t fret just yet, as this story has an unexpectedly good ending.
SCSM and his wife went to the Tom Bush Mazda dealerships to pick up their new 2016 Mazda MX-5 Launch Edition in Soul Red, one of only 1,000 coming to the States.
Little did they know that, moments after, they would be involved in a crash, as about a mile away from the Jacksonville, Florida dealership, a Ford F-150 rear-ended the spanking-new MX-5 pushing it into a car in front. The owner and his wife suffered some light injuries, while the car was heavily damaged – more so than what the pictures suggest, as the uni-body was reportedly bent from the impact.
Things looked gloomy for the owner, as he’d have to wait for the insurance companies to settle it out, something that could take a while, but Mazda North America surprised him a couple of days later with a call in which they informed him that they would send a replacement!
As pointed out by our friends at Jalopnik, Mazda had no real obligation to do anything from the moment that the accident happened after the owner took delivery of the car and left their premises, so they deserve praise for their swift gesture (and smart thinking – unlike these guys).
Here’s SCSM’s posting on the Miata Forum:
“What a whirlwind these last 3 days have been for my wife and me! Our new LE was finally here and ready for pick up on Saturday, the 18th! Was trying to beat Mark out west and the time zones were working our favor, but I believe he got his a bit earlier. But we were right up there as one of the early owners in starting our new adventure with the ND.
Then, at around 4:00 PM or so, BAM. BAM, and our beautiful new LE was no more. We were shaken, Joanne took a ride with the EMT’s to the hospital and I was left dazed, amazed, stressed, and what ever emotion one could experience. I also quickly realized that we were both still alive and functioning, thank you up there!!!
Sunday was depressing indeed, I went to the Care Spot facility to be checked out, and we were preparing for the worst of a long, contentious battle to get things right again, and minimize any additional hassles. Glad Sunday was over….
On Monday I spoke with my dealer, Tom Bush Mazda, and they were hopeful that things could be made right if a few things came together. By late yesterday, they had!!!
…
Then, yesterday afternoon, I received 2 calls from MNAO informing me that my name was on a replacement LE 6MT that is in transit and will dock in Jacksonville around August 15. On to Tom Bush soon after that.”
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After hearing about one of our customers getting rear-ended just minutes after picking up their new Miata, Mazda is sending out a replacement next month! #LongLiveTheRoadsterPosted by Tom Bush Mazda on Wednesday, July 22, 2015