Dealers think that “stair step” incentives confuse consumers and hurt transparency, but Ford wants to sell out-of-date F-150s
Between 2022 and 2023, the number of repair jobs completed by Ford’s remote service department quadrupled
Sales of the Mustang Mach-E have skyrocketed since Ford offered up to $8,100 in discounts on older models
It turns out that it’s best not to learn how to drive a manual on a client’s car when they drop it off for an oil change
A California RAV4 owner claims she was promised $1,900 worth of work for her vehicle, but received just $800
It appears that all of these sellers might be huffing nitrous as they ask up to almost half-a-million for the Demon 170
The New York Attorney General’s office has accused the Nissan dealerships of cheating over 1,100 customers in leasing deals between 2020 and 2023
The Ioniq 5 N markups are here and one customers experience could sully the whole Hyundai brand for some
Complimentary routine maintenance for all cars from the 2025 model year will be reduced from 2 years to 12 months
It’s a good time to get a deal on a Lincoln as a “perfect storm” of factors has left dealers with an oversupply of vehicles, many of them 2023 year models
Overall, drivers prefer independent shops to dealer service centers for trustworthiness and price
Owners of the 2024 Genesis GV70 are encouraged to use their parking brake, as a transmission issue could allow it to slip into neutral
As Honda reduces margins for Canadian dealers, they seem prepared to transfer the expense to buyers
Customer satisfaction with dealers continues to recover from the pandemic, but EV owners still face a lot of frustrations
Nissan overestimated how many 2023 Rogues it could sell and is offering dealer incentives to shift around 24,000 old models
With fewer ICE vehicles making their way into the used market, it’s predicted that dealers will be fighting over combustion powered cars in the used markets
Roughly one in every three reported feeling pressure to purchase add ons too and the same percentage had to deal with hidden fees
The 2024 Dodge Charger may convince muscle cars fans to go electric, and EV buyers to consider a muscle car, dealers believe